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COMPLIANCE HELPDESK ADMINISTRATOR FARNBOROUGH SALARY DOE This is a newly created position for a Compliance Helpdesk Administrator to join our compliance team, reporting directly to the firm's Legal Risk & Compliance Manager on a daily basis. Purpose The successful candidate will be responsible for providing front-line support in relation to processing all daily incoming compliance queries logged through the helpdesk and ensure the firm, and individuals within the firm, practise and promote the highest standards of legal and regulatory compliance, promoting the reputation of the firm and advancing thinking on risk management. Key responsibilities and duties include; Act as first point of contact for internal risk and compliance queries. Provide legal compliance guidance to employees of the Firm. Process all daily incoming risk and compliance queries. Reviewing, processing and responding to queries and issues in relation to: Money Laundering Regulation, UK GDPR, SRA standards and regulations SRA / Data / Compliance breaches, conflicts of interest, client due diligence, sanctions checks and onboarding, client complaints and feedback, suspicious activity reporting; and all other compliance issues arising across the Firm; Reporting findings of all reviews and compliance queries to the Risk & Compliance Manager Recording and monitoring all daily incoming compliance queries and assisting with compiling monthly reports to the Compliance Board, on issues, trends, behaviours and developments. Identifying and escalating any issues that cannot be immediately resolved to the Risk & Compliance Manager. performing additional ad-hoc compliance associated tasks and activities as delegated by the Risk & Compliance Manager. Maintaining the firm's compliance registers; Assisting with and maintaining referrals records; Assisting with compliance file audits; Maintaining the firm's on-line training platform; Assisting with new starter compliance engagement; Assisting the Risk & Compliance Manager with practising certificate renewals; Other associated compliance administration. Supporting the Compliance Administration Assistant as and when required. Working with the Compliance Team to ensure compliance with the firm's plans, policies and procedures. Supporting and promoting the culture of compliance within the firm. Applicants must be able to demonstrate that they are capable of working on their own initiative whilst being a strong team player. An ability to consistently maintain high standards will be essential, as will excellent I.T. skills. Applicants must be educated to degree level, ideally with or working towards an industry related qualification. Preference will be given to candidates who have at least 1 year's compliance experience in the legal industry and a knowledge of Money Laundering Legislation and SRA regulations. Excellent verbal and written communication skills are required for this role and the successful candidate will be articulate, detail orientated and approachable. Salary will be dependent upon experience. Benefits: Bonus Schemes that significantly reward performance. 25 Days Annual Leave, 8 Bank Holidays and a Bonus Day for Christmas. Holiday Buy Back & Carryover Schemes Annual & Long Service Rewards including Gift Vouchers and Bonus Holidays Days Enhanced Maternity, Paternity & Adoption Leave Access to Free Healthcare Services including Online GP Discounted Legal Services Client Referral Bonus Employee Assistance Programme Company Sick Pay Weekly Training Initiatives Access to Free Online Training Courses Monthly Employee Social Events Regular Charitable Events Weekly Free Fresh Produce Local Programme of Food Trucks Access to Onsite Cafes Access to Onsite Gym with Discounted Memberships. Weekly Spin Classes Perkbox with Employer Credit Top Ups Cycle to Work Scheme Free Parking Electric Vehicle Charge Points Free Local Bus Transport
Your new company This is a wonderful opportunity to join a world-leading organisation who provide the most innovative and tailored solutions and products within their industry. Your new role You will be joining a stable, professional and friendly Customer Support team in the role of Client Support Administrator. The team work collaboratively to achieve the best in-class customer service delivery and excellence. The successful applicant will work in a position which is pivotal to the success of the department and wider business. Duties will include working closely with the internal & external sales team to maintain a high level of customer service. Act as point of contact for designated existing customers and potential customers. Provide a positive impression of yourself and the organisation to the customer. Provide excellent communication channels both internally and externally. Raise new specifications in line with customer requirements ready for the commercial department. Raise new specifications and process new and amended specifications. Obtain purchase orders and invoice the customer for all new requests. To process sales orders, amendments and cancellations in a timely and efficient manner whilst keeping customers fully informed. Checking orders in line with internal procedures. To monitor customer forecasts to place stock orders, regularly review stock levels in line with customer agreements and business KPI's. Managing stock levels (where applicable) in line with customer agreements. Process purchase orders for items that are bought from other sites. Liaise with internal departments and the customer to ensure where possible customer delivery dates are met. Liaise with customers to collect products where applicable. Use all the functionality of the bespoke IT systems to perform your duties. Maintain filing systems and ensure workstations and surrounding areas are kept tidy. To provide effective holiday and absence cover for administration-based tasks, including communicating with the customer and placing orders. What you'll need to succeed Our client is seeking to hire an experienced and talented Quality Assurance Administrator who wants to develop their career with an international business. The successful applicant will be a resourceful, engaging and experienced Quality Assistance Administrator who has a flexible and dynamic mind-set. Attention to detail and data accuracy will be a key requirement, along with being a confident user of software systems, including MS packages. What you'll get in return This is a great opportunity to join a world-leading organisation and build a career as Client Support Administrator. Client Support Administrator, Perm, Full Time, Aldershot, Office Based, £25K to £26K plus excellent benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Do you want to work in fun environment with a monthly holistic massage and an in-house emotional support dog then this could be the role for you. Do you want to feel appreciated in your role and learn something new daily? My client are seeking a talented Bookkeeper with knowledge in Construction Industry Scheme (CIS) accounting to join their supporting, inclusive dynamic team. As an integral part of their firm, you will not only handle complex accounting tasks but also embark on a journey toward owning your own practice. Although this is a full time vacancy, my client are happy and flexible to consider anyone who needs to accommodate child care or navigate around school hours. You must be: Proficient in MS Office, including Word & Excel Able to communiate effectively with both clients and team members Team player Able to work without constant supervision Able to prioritise and manage your own workload Easy going and flexible Disciplined Good at problem solving Excellent attention to detail Skills and Experience Bookkeeping Xero (essential) CIS (essential Quickbooks (advantageous) Freeagent (advantageous) Clernbooks (advantageous) Payroll Moneysoft (essential) Sage Online (advantageous) Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview