We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions.
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions.
Our client is a software organisation based in Maple Cross
We are currently recruiting for one of the UK's Leading FMCG companies who are looking for a Retail Solutions and Implementation Planner.
It's an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device!
With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and strengthen their hugely successful and motivated teams.
As an award-winning business, they offer a fantastic set of benefits and opportunity for development.
Our client is a leading provider of vehicle leasing services across the UK.
We design and manufacture technology that supports healthcare professionals to helps them return their patients back to health and mobility.
Role overview
The Global Category Manager (GCM),Logistics and Warehousing, is responsible for element of the spend, strategic plan and leadership selected initiatives within the Logistics and Warehousing Category.
Due to continued growth our client is looking to appoint a Credit Underwriting Second Line Oversight Manager to manage the oversight of all Credit Risk position within the bank as well as underwiting issues and oversight responsibility in accordance with the risk appetite statement.
You will be expected to build a collaborative relationship with the 1st line of Defence Credit / Underwriting team as well as build Quantitative models for effective challenge of 1st line of defence outputs.
Key responsibilities
Provide Second line of defence review of the underwriting credit portfolio, in line with the bank's credit risk policies & the Department's Risk procedures.
Lead the strategy and implementation of security measures, ensuring a secure IT environment and compliance with Cyber Essentials and ISO 27001.
Everything about CSL is designed to keep our customers connected, secure and live.
While this role is within the technology function, the ideal candidate should be self-motivated and proactive in enhancing security throughout the organisation, evaluating maturity, setting priorities, and recommending necessary changes.
We're looking for someone who has a background in customer service, and who is already confident when speaking to customers over the phone and by email.
You'll be someone who already works well in a busy team environment and can adapt to changing situations and customer demands.
General
If you are someone who is passionate about providing excellent customer service, and getting it right, first time then we would welcome your application.