Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
We're on the lookout for a talented individual to fill the pivotal role of ERP Contracts and Commercial Manager within the ICF (Intelligent Client Function) team.
This role is a 12 month fixed term contract opportunity.
The starting salary for this role is £59,868 per annum for working 36 hours per week.
Our fast-paced and exciting client based in Weybridge is seeking an experienced Commercial Manager to join their team.
Our fast-paced and exciting client based in Weybridge is seeking an experienced Commercial Manager to join their team.
As Commercial Manager, the successful applicant will oversee administrative functions, optimise sales potential, and facilitate coordination of the administration team.
Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings.
They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating.
They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of £20M.
About the Role: As a Service Co-Ordinator within my client's Service Engineering department, you will be the linchpin in managing service requests and ensuring the highest level of customer satisfaction.
Your proactive approach and keen commercial awareness will drive the success of our service interventions and follow-ups.
Main Purpose of Job
Proactively promote the company's services and control service requests from customers to meet and exceed expectations.
We make a difference to clients by enabling them to feel valued and supported.
We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives.
About us
Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London.
This is a fantastic opportunity for someone with at least 6 months commercial office experience who is looking to take that next step in their career!
We are pleased to be supporting our Horley based client who are seeking a Project Support Coordinator to join their growing team.
You will be joining a fast-growing technology-based business that has built a market leading position in the provision of energy data and services with a proven track record for constant innovation.