Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Posted by Cummins Mellor Recruitment • £32K/yr to £35K/yr
We're looking for a forward-thinking Customer Service Manager to lead and manage the Sales and Logistics office teams, working closely with the Sales Director to further develop best practices across the sales functions.
The Customer Service Manager will collaborate with both reactive and proactive teams to handle customer enquiries, complaints, and pricing, and will work alongside the North and South Key Account Managers to ensure sales leads and opportunities are proactively followed up.
Is focused on maximising opportunities for the organisation, ensuring alignment with the company's strategic and development goals.
Reporting into the Head of Procurement and with a focus on corporate services and FM spend, the role requires someone who can lead and manage the category requirements to identify and deliver best value solutions for stakeholders as well as to actively support the value for money agenda.You will also be required to effectively prioritise and plan procurement whilst working in collaboration with stakeholders to ensure that best value, transparent and compliant tenders are carried out.
My London based client is looking to recruit an experienced category manager into their team.
The role requires a candidate who is either CIPS qualified or studying towards the qualification and someone who has experience of managing large and complex procurements as well as managing high value contracts.
I am looking to speak with experienced team managers from corporate backgrounds (BANKING, LAW OR LEGAL) about an incredible opportunity to work with a well established services provider in one of their key sites in Central London.
Permanent, £38k - £42k (depending on experience)
Working in a spectacular front of house space you will supervise a busy and friendly team, helping them to achieve a 5 service and maintain high standards, ensuring close partnership with the client's front of house team.
Exciting Role for an experienced Service Manager...
Heres your chance to join a thriving company and make a significant impact.
This well-established used car supermarket with a 30-year history, has a rare chance to be part of a dynamic team and contribute to the growth of a reputable brand.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
As Service Manager, you will oversee and manage customer service and support operations in the Technology Department, leading teams to provide exceptional service to our global community of travel professionals and head office colleagues.
We're looking for an experienced Service Manager who is passionate about delivering excellence when it comes to customer service and service performance to lead and inspire multi-disciplinary teams.
Take the next step in your career with a company that welcomes your ideas and experience.
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business & Industry market.
About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.