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Seeking an Operations Manager to join an exciting start-up organisation that manages a global leadership community that drives positive impacts for people and the planet through systemic change. It is an exciting purpose-led organisation and this role will support the COO on all aspects of business operations. Responsibilities: Become our CRM & Pipeline Management whiz! You'll design and implement best practices for our CRM system (Zoho), ensuring clean, consistent data. Manage integrations across platforms like Typeform, Trello, Slack and Microsoft Suite, through Zoho Flow and Zapier, keeping everything talking smoothly. Own key stages of the sales funnel including invitation, application and invoicing. Encourage the use of task manager for team members to keep projects on track and facilitate smooth transitions from the project's inception to implementation/project monitoring. Be able to project map and manage - use Gantt charts, Kanban chats, Timeline charts, etc. where appropriate, ensuring things get done when they need to be done Identify weak links in our systems and processes, then heroically fix them! Be the "go-to" person for driving action in the sales pipeline, keeping things moving efficiently. Manage all company documentation on a platform like SharePoint, making information easily accessible to everyone. Collaborate closely with the communications and marketing team to optimise processes for maximum impact. Manage community calendar, planning and preparing of events to provide operational management to create transparency within the company. Project map on large scale and small scales and ensure consistency across everything. Facilitate strong processes for external contact management, not only in the CRM but with other various marketing/comms platforms making sure all the data is linked. Handle all integrations including managing event application processing, invoice systems, organisation systems and comms/marketing platforms. Manage oversight of Passwords, T&C's, Privacy Policy, etc. Experience: Minimum of 5 years of experience in operational management with a key focus on CRM and pipeline management A data driven attitude knowing how to manage an influx of data and preserve existing data Experience with autonomously managing a CRM database (preferably Zoho and HubSpot) Knowledge of implementing integrations Innate attention to detail being able to identify where a weak link is in a system/process Experience organising company information and sourcing date in an easy, clear and concise manner Experience and/or confidence to work directly with high-level leaders e.g. Founders/CEOs McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
An exciting opportunity has arisen for a highly skilled Executive Assistant to join a leading global financial services firm. This role offers an attractive salary of £28 per hour and is based in the vibrant city of London. The successful candidate will be part of a dynamic team, providing professional administration, secretarial and team support to the Office of COO. This role offers a hybrid working model with three days in the office, allowing for a balanced work-life approach. The assignment duration is six months, offering ample opportunity to make a significant impact. Attractive salary of £28 per hour Hybrid working model: 3 days in the office Six-month assignment duration What you'll do: As an Executive Assistant, you will play a pivotal role in delivering professional administration, secretarial and team support to the Office of COO. You will have exclusive control over business schedules and diary management, acting as a 'gatekeeper' to ensure smooth operations. Your responsibilities will also include coordinating meetings, arranging comprehensive travel bookings, processing expenses and invoices, all while maintaining strict confidentiality. Your ability to anticipate needs and offer solutions will be key in this high-pressure environment. Manage business schedule and diary, ensuring no clashes and finding resolutions proactively Coordinate internal and external meetings, conference calls, room bookings, catering and AV equipment Arrange comprehensive travel bookings and schedules within policy guidelines Process expenses efficiently and within the Firmwide Expense Policy guidelines Handle invoice processing for various department vendors Maintain confidentiality across all areas of workload Perform adhoc duties as required What you bring: The ideal Executive Assistant will bring a wealth of professional experience from a similar role within financial services. You will have an education level of A-Level or equivalent and demonstrate proficiency in MS Office applications. Your excellent communication skills will enable you to interact effectively at all levels. Your ability to work independently under pressure, organise complex travel arrangements and anticipate needs will set you apart. A flexible work ethic and excellent technology skills are essential for success in this role. Previous relevant professional experience from a similar role within financial services Educated to A-Level or equivalent Proficiency in MS Office including Word, Excel, PowerPoint and Outlook Excellent communication skills, both oral and written Ability to work independently under pressure with quick turnarounds Confidence in organising complex travel arrangements with attention to detail Flexible work ethic with understanding of business demands Excellent technology skills for enhancing role productivity What sets this company apart: Our client is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. They are a market leader with a strong team ethic and values rooted in integrity and excellence. They offer a superior foundation for building a professional career, balancing personal lifestyles, perspectives and needs as part of their culture. Their commitment to providing outstanding long-term investment performance and service to a diverse client base sets them apart in the industry. What's next: Ready to take the next step in your career? Apply now! Apply today by clicking on the link. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing gscemeaedi @ resourcesolutions .com
Chief Operating Officer, £75,000, Central London and Hybrid We are partnering exclusively with an award-winning dance company to help them find a new Chief Operating Officer. This is a newly created role to sit in the senior leadership team and take the reins on finance and operations and guide the Chief Exec with their future ambitions. You will be a qualified accountant, ideally with experience leading on operations in a previous position. Our opportunity will be best suited to those who come from an SME environment and are looking to be in a senior leadership role. We will be reviewing CVs throughout the process so please apply as soon as you are able to. We are open to considering part time options for this role (0.8 FTE), so please disclose your working requirements in your application. We are committed to ensuring the entire process is inclusive and accessible for all candidates that fit the minimum requirements for our role. As such, we encourage applications from under-represented groups in the accountancy sector. Please let us know if we can make any reasonable adjustments for you at any stage in the process. Your Role Work closely with the Chief Executive and Executive Team to develop and implement a business strategy for the organisation ensuring that all projects and activities are mission-driven and budgeted effectively. Lead, manage and develop a small but high performing team to deliver robust financial and operational management and provide a strategic overview of the business for the Chief Executive and Finance Committee. Work closely with the Chief Executive on the development of new major projects to improve the financial resilience and the sustainability of the organisation. Ensure the provision of accurate, detailed and timely financial analysis and advice to the Chief Executive and Finance Committee to enable decision making and to maximise utilisation of resources Lead on demonstrably effective and professional organisational processes, policies and operational systems for the delivery of the business plan. Support the General Manager in the development a strategy for the profitable and efficient management of the site and facilities for the benefit of the company and wider sector. Your Skills & Qualifications: Qualified Accountant (ACA/ACCA/CIMA) with significant experience in both finance and operations Experience working as part of an SME and taking the lead on decision making Ideally have an interest in performing arts/dance and get behind the mission of the organisation Proven organisational skills and team management will be needed Applicants do not need to come from an arts background Company Benefits Flexible working 25 days annual leave plus bank holidays Free access to dance classes and onsite gym Enhanced Maternity and paternity leave provision Mental wellbeing support Free tickets to shows/galleries etc. At Trace, we are committed to fostering an inclusive and diverse workplace and believe that, in any business, it is imperative that all members of staff feel appreciated and respected in their roles. Our job is simply to find the best candidate on the market, regardless of their age, race, religion, disability, gender identity, sexual orientation or any other factor irrelevant to their qualifications and competencies. If you have any further questions regarding accessibility throughout the process, then please get in touch or call a member of our DEIB Champions team.