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Are you a natural facilitator? A master of coordination, multitasking, plate juggling? Are you looking to utilise your skills within a great company, a fun, lively welcoming team and a beautiful setting? Then look no further than this opportunity to work as a Hire Controller.... The job: Working for an equipment leasing company where your organisation, planning, communication skills will be fully utilised. You will be the go between of your suppliers and customers - working with an approved list of suppliers to source the right equipment on behalf of your customers and organising the logistics of the equipment getting from A to B. Building relationships is key and the ability to keep a track of what, where and when as well as the capability of dealing with multiple projects at once as you will have customers and equipment up and down the country! The company and the people As their Hire Controller, this is an opportunity to work within a lively, welcoming team who are fully committed to their jobs and genuinely enjoy going to their place of work every day. This is a rapidly growing Hire business that has seen year on growth since starting and this role has been created due to that upward progress. The Director, is dynamic and forward thinking, he is a wealth of knowledge having worked in the industry for many years and creates an incredibly supportive and collaborative culture, actively encouraging people to grow with the business. The office is stylish, bright and easily accessible, set in beautiful ground of which you will have free access to a swimming pool and use of its tennis courts. The atmosphere is energetic, friendly and welcoming. As a Hire Controller you will be... An excellent communicator with the ability to build good working relationships, have a confident and direct approach and the ability to follow things through/follow up. A proactive approach with the ability to coordinate and multitask. Ideally from a Coordinator/Scheduler background, from within construction, Engineering, Logistics or similar. The package: The role is permanent, full time 7.30am-5pm Mon-Fri. Salary dep on experience £27k-32k plus a monthly bonus (OTE an additional £2-3k pa) Free on-site Parking 24 days holiday (plus BH) Free on-site facilities (as above) 6 monthly reviews incl regular pay reviews. Don't miss out on this great opportunity to join a business as they continuous makes a positive mark on their industry, be part of the journey, part of the growth. Please APPLY NOW or contact Helen Pitcher to discuss in more detail.
Our client, a large independent service company have an urgent requirement for a permanent Controller to join their busy team in Ilford. Reporting to the supervisor, you will manage the engineer's workload and ensure that the customers are receiving the appropriate assistance. This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers. The controller will also contribute to problem resolution to the customers. Responsibilities will include: Answering calls from engineers and responding to customer requests Keeping customers updated at all times with Engineer estimated arrival times Identifying and resolving customer issues Controller reports Efficiently scheduling engineers Tracking and monitoring engineers to ensure enough work is being carried out on a daily basis. To be considered for this role you will need to have demonstrable experience within a similar field and have very strong customer service skills. Hours are Monday to Friday 8.30am - 5.30pm and 1 in 3 Saturdays, 9am - 1pm. This is an immediate start for the right person so if you think you have what it takes, do not delay, apply today.