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Credit Controller Crawley, West Sussex - hybrid after settling in £26,000-£28,000pa benefits Our client, a market leading business are seeking a CreditController to join their dynamic team. They have had continued growth over the past year resulting in the finance team tripling in size, including this newly created role. Role responsibilities: Contacting customers when payment is overdue by telephone, email, and text. Processing and generating reminder letters. Negotiating payment plans. Processing payment and direct debit runs. Allocating payments onto the ledger. Placing restrictions on customer's services when payment is overdue. Upselling existing products. We are looking for those with: Minimum of 3 years' experience, in a Collections Advisor / Credit Control role. A calm and clear telephone manner, being comfortable talking to colleagues and customers alike. Able to listen, empathise, understand, and explain what you're doing. Strong administrative skills. Good attention to detail. Assertive and works well under pressure. Ability to be able to work in a team and independently. If you are looking to work for a highly innovative, reputable and growing business, reach out to us for further information!