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Company - National Plant Hire Company Job Title - Hire Controller Location - Wakefield Salary - £27-30k / annum bonus (dependent upon experience) Hours - 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm Friday We have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction and events industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company. The main parts of the role include: Role First point of contact for customer enquiries Responsible for receiving orders and collections of equipment. Calculating and supply of quotes Planning transport for deliveries and collections To proactively work jointly with all departments Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received Full training on product range will be given. Required Skills: Experience in the hire industry. Excellent customer service and communication skills. Strong IT skills including MS packages. You must be reliable, enthusiastic, and well organised. The successful candidate will need to be self-motivated and proactive.