We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business.
Are you immediately available?
You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service.
Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
Are you looking to take the next step in your career and lead a team that are passionate, motivated and strive provide best in class customer service?
With our main focus being personal injury and medical negligence claims, we aim to make a difference in each of our customers lives by assisting them with claiming back compensation for hardship they have faced, and giving them a light at the end of the tunnel.
Blume is one of the UK's leading claims management specialists, supporting the legal sector in what we do and making a genuine impact on people's lives.
As the Guest Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within The Trafford Centre.
Purpose of the Role
Your daily routine will vary so the ability to adapt to an ever-changing environment with an emphasis on proactive engagement is a must.
We are pleased to announce that a vacancy has arisen for a Customer Experience Assistant to join our state-of-the-art Innovation Centre in the heart of Stockport Town Centre.
Along with Stockport Business & Innovation Centre and Merchants House, MIC will offer a thriving Innovation Centre where fledgling and small businesses will be supported in their growth plans in a centrally located, flexible and inspirational environment.
Merseyway Innovation Centre (MIC) has been developed by Stockport Metropolitan Borough Council and will join the network of innovation spaces managed by Oxford Innovation Space.