Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Fleetwood.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
Posted by Recruitment Solutions (North West) Ltd • £23K/yr to £27K/yr
What's on offer
Monthly Commission between £200-£500 per month.
General
They offer office spaces to rent to businesses and they are looking for a confident Receptionist, to act as the main point of contact for Clients who are renting spaces in the Centre.
Our client is one of the leading property investment and development companies in the UK.
As a Customer Service Advisor with Marston Holdings Ltd you will have a pivotal role in our contact centre, engaging with customers and helping them find a solution, whether that's processing payments, agreeing a payment plan, or helping them resolve a query.
You will handle customer cases from different service channels starting with inbound and outbound calls and progressing through our pathways onto live chat, email, and letter correspondence.
We have an exciting opportunity for a Customer Service Advisor to join our team on a full time, permanent basis.