Posted by Lloyd Recruitment Services Ltd • £23K/yr
General
We are currently on the lookout for a dedicated and enthusiastic Call Centre Agent to join their dynamic team and enhance the customer experience.
Lloyd Recruitment Services is thrilled to be partnering with a vibrant, independent, family run business based in Littlehampton.
Position Overview
As a Call Centre Agent, you will be at the forefront of customer interactions, managing a variety of tasks to ensure customer satisfaction and efficient service delivery.
You will support the Customer Service Supervisor to ensure that our customers needs are exceeded at all times.
About the role
You could find yourself dealing with customers on reception, settling invoices in our pay points, providing fast efficient service on our checkouts or may be working with other members of the store team in other departments.
We are looking for passionate individuals who want to begin working and training as Behaviour Mentors to support our SEND School in Worthing by helping children and young people with SEMH needs (Social, Emotional, and Mental Health needs).
Applications for the position are welcome from candidates of ranging experience, and training will be provided, although previous experience working with students with SEMH will be helpful.
We are looking for passionate individuals who want to begin working and training as Behaviour Mentors to support our local SEND Schools in Littlehampton by helping children and young people with SEMH (Social, Emotional, and Mental Health needs) and some Complex Needs (Hearing impairments, Autism, Speech and language delay, ADHD).
Applications for the position are welcome from candidates of ranging experience, and training will be provided, although previous experience working with students with SEMH, particularly challenging behaviours and Trauma & Attachment will be helpful.
Permanent - Monday to Friday, 37.5 hours per week; Core hours 08:45 am - 05:15 pm/ Early shift 08:00 am - 4.30 pm/ Late shift 10 am - 6 pm rotating, with some flexibility available
£22,750, rising to £23,088 after successful completion of probation period
Would you like to work within a rewarding and motivating account management role, where you can make a difference to people's lives?