To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Fully manage each day's appointment sessions
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Working pattern: Varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and Sundays from 6am, to be discussed at interview
Reporting to the International Director, Sales & Operations and working closely with the Head of Operations the role of Centre Manager will manage and oversee the smooth and effective running of This Centre in Eastbourne.
The Centre Manager is responsible for the overall student experience and administration of our English language programmes for both Adults and Juniors, seasonal programmes, summer centre, school group travel, school Integration programmes, work experience, and all other revenue possibilities for the centre.
This includes leading and coordinating all departments including operations, academic, accommodation (residential & homestay), building maintenance and repair, catering, finance, welfare and student management.
Do you have experience working within a customer service support role?
Do you enjoy managing key clients and developing existing relationships with customers?
Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches.
HRGO Recruitment are looking for a Customer Services and Dispatch Agent.
The role holder will be expected to provide 1st line support, information and updates to our customers, managers, internal departments, and any other relevant stake holders, whilst going the extra mile to present all customers with a world class customer service experience.
This role reports to the UK Operations Services Manager within the Group Operations Team.
Are you an experienced Care Manager / Deputy Manager / Service Manager, looking to take the next step in your career with an organisation where you'll feel valued, supported and be part of a dedicated and passionate team of professionals all striving for excellence?
As a Service Manager, you'll be responsible for the management of a supported living service for 8 adults across two locations Peacehaven and Lewes.
Our client is an accommodation provider who are currently looking for a Registered Manager to join their team on a full-time basis in East Sussex to set up and develop a supported living service.
As a Registered Manager you will be involved in the CQC registration process and initial communication with local authorities and referral agencies, tendering and recruitment.
The ideal candidate will have demonstrable management experience within a social care setting, hold a Level 5 Diploma in Leadership in Health and Social Care or equivalent, have an Enhanced DBS, with a good working knowledge of the Health and Social Care Act 2008, Regulations 2010 and the CQC guidance.