As the Contact Centre Manager, you will play a crucial role in directing, leading, inspiring, developing, and managing our team of Team Leaders and Customer Service Advisors.
A leading high-profile brand is seeking a highly motivated and driven Contact Centre Manager to join their team in Solihull.
This role will be office based with no evening or weekend work.
The focus of this position is to lead and develop a team of Client Service Executives across a specified office or group of the Company's offices.
NJR Recruitment are delighted to be recruiting for one of the UK's leading firms of Independent Financial Advisers who are expanding their business and are seeking a Team Manger to join their dynamic and buoyant organisation.
We are looking for an enthusiastic, and motivated Call Centre Represenative to join our driven and highly performing telephone sales team!
Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in choosing the right course for them!
We are looking for an enthusiastic, and motivated Call Centre Advisor to join our driven and highly performing telephone sales team!
Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in choosing the right course for them!
Salary: £35,000 - £38,000 dependent on experience.
General
We are a fast-growing Ecommerce and Wholesale Bathroom company who design and import own brand products and distribute all across the UK from a local Plumbers Merchants to Big Online Retailers and anyone in between.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Fully manage each day's appointment sessions
Carry out reminder calls to customers for appointments
Appointment Setter / Customer Relationship Coordinator who has a polite, friendly and helpful telephone manner with good customer service and conversational skills is required to support Financial Advisors in booking appointments for a well-established financial services company based in Birmingham, West Midlands.
NO PREVIOUS FINANCIAL SERVICES OR CORPORATE OFFICE EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
If you have previous experience setting appointments, liaising with customers, lead generation, managing diaries and schedules, then great.
Are you a highly organised individual with a passion for exceptional customer service?
We're looking for a Scheduler to join a leading company!
As a pivotal part of the customer service operations, you'll be the first point of contact for a portfolio of clients, ensuring their queries and service led agreements are met with efficiency.