We have a fantastic new job opportunity for a Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment.
Working as the Contact Centre Team Manager you will lead on the delivery of departmental KPI's through the effective management of Contact Centre Agents.
Contact Centre Team Managerwho has previous people management and leadership experience, preferably within a busy customer service call centre environment is required to join a team based in Ealing, West London.
They continuing to expand and are currently looking to recruit an experienced contact centre Team Leader to manage a small outbound lead generation team of 10-15 FTE at their office in Chorley, Lancashire.
CCP are delighted to be partnering with a fantastic client who we have been supporting throughout 2024, a year that has seen significant growth and diversification of their business.
Have you previously worked in a fast-paced outbound sales environment
Our client, a well-known and established charitable organisation in Ashford is looking for a Contact Centre Manager to join the team Monday-Friday 9am-5pm plus an on-call rota.
Do you hold an ILM Level 3 or equivalent management qualification.
Do you hold a minimum Level 4 professional qualification in career guidance.
In this important role as Contact Centre Manager, you will lead a dedicated customer service team in the online retail industry, ensuring customer queries are handled efficiently and effectively.
Our client is a prominent player in their industry.
They are a mid-sized company that takes pride in providing top quality service to their customers, ensuring their experiences are nothing short of exceptional.
Red Recruitment is recruiting a Contact Centre Team Leader to join our client, a specialist insurance provider with over 40 years of experience helping people secure motor insurance across the UK.
The ideal candidate will have people management experience.
This position is located in Liverpool and the salary is £33,000 per annum.
To fulfill all administrative duties within the Centre whilst supporting the Centre Manager and the Senior Management Team onsite.
The role of Office Manager is pivotal to the success of the Centre Management operation as this person will need to ensure that there is close liaison between all on- site parties, including operations, Accounts, Marketing, Security and Cleaning.