Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Are you a Commercial Account Handler or Broker with aspirations for a leadership role?
I'm in search of a seasoned Account Handler or perhaps an Underwriter with leadership experience to take the reins of a team of 3 Account Handlers while also providing invaluable support to a team of highly experienced Executives.
Stifled by the lack of openings at your current company, the chance to manage a team of 3 Handlers in Nottingham might be just what you're seeking.
Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner.
Input orders ensuring all information is accurate.
A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team.
The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.
Duties Include
Improving customer service experience, create engaged customers and facilitate organic growth.