CCP are proud to be supporting an amazing client with the appointment of a Contact Centre Team Manager to start ASAP.
Are you a motivational and proactive customer service Team Manager seeking an exciting new challenge?
Leading a team of up to 12 (office, hybrid or home based) Agents, you would be expected to work on a hybrid basis, working 1 or 2 days in their stunning office in Canary Wharf.
The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers - If you have previous team manager experience, get in touch!
We have a vacancy for an enthusiastic and focused Team Manager to join our clients busy, vibrant team.
Monday to Friday office hours and Hybrid working options in the heart of London.
Fantastic Opportunity for a Customer Services Team Leader is available at a leading local financial Services Company
The Team Leader is responsible for assisting in managing a high level of administrative support services for the company's customers and field force, from initial contact through to the end of the contract terms.
Posted by Julie Rose Recruitment • £28K/yr to £30K/yr
General
Julie Rose Recruitment are looking for a Customer Service Team Leader to join our client, an established financial services company in Bromley.
You will be responsible for coaching and developing a mid-sized team and supporting the Customer Services Manager to provide a high level of customer service support, from initial contact through to the end of the contract terms.
As a Customer Service Team Leader, you will
Supervise the day-to-day duties of Assistants and Record Keepers in accordance with agreed service levels which include:.
A client based in Bromley is recruiting for a Team Leader is responsible for assisting in managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Team Leader supports the Customer Services Manager in developing the team of 6-12 Administrators.
The role holder will also contribute to changes effecting the customer services environment, as defined by the Chief Operating Officer, Customer Services Manager and/or business/regulatory requirements.
A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.