Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service.
Working in a contact centre environment you must be focused on delivering customer service excellence to ensure the right outcome are achieved.
You must have a positive, professional, and versatile attitude at all times.
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team.
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.
My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
We are working with a reputable brand based in North Chailey who are seeking a Customer Services Supervisor to join their team.
£25,000 - £28,000, North Chailey, Monday to Friday, 8:30am - 4:30pm or 9am - 5pm depending on work requirements, 20 days holiday BH birthday off (in leave year following successful completion of probation), Private Healthcare (with Vitality) after successful completion of probation, car parking, discount on company product.
You will be responsible for motivating and supporting a small team as well as taking a hands-on approach to the day-to-day customer service function of the business.
This organisation are committed to driving excellent service for customers daily and you as the Contact Centre Manager will play a pivotal role in leading this.
Pertemps are delighted to be supporting a leading facilities organisation who are on the hunt for a Contact Centre Manager.
My client is city centre based and looking for experienced Customer Service Advisors to work in a busy and exciting inbound call centre.
You'll be handling a variety of calls and sometimes dealing with other forms of customer contact such as emails and live chat.
The successful candidate will be available to start immediately, with excellent communication skills (professional and friendly) and experience of using CRM's.