Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service.
Working in a contact centre environment you must be focused on delivering customer service excellence to ensure the right outcome are achieved.
You must have a positive, professional, and versatile attitude at all times.
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team.
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.
My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.
The successful candidate will be adept in managing all aspects of a Contact Centre operation and will be responsible for, but not limited to.
The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City.
This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis.
This is an excellent opportunity to progress your career with a well-established company!
We are working with a reputable brand based in North Chailey who are seeking a Customer Services Supervisor to join their team.
£25,000 - £28,000, North Chailey, Monday to Friday, 8:30am - 4:30pm or 9am - 5pm depending on work requirements, 20 days holiday BH birthday off (in leave year following successful completion of probation), Private Healthcare (with Vitality) after successful completion of probation, car parking, discount on company product.
You will be responsible for motivating and supporting a small team as well as taking a hands-on approach to the day-to-day customer service function of the business.
This organisation are committed to driving excellent service for customers daily and you as the Contact Centre Manager will play a pivotal role in leading this.
Pertemps are delighted to be supporting a leading facilities organisation who are on the hunt for a Contact Centre Manager.
We are looking to recruit a full time child contact supervisor on a 6 month rolling contract to join our team.
NRS Contact Centre (NRSCC) is a child contact centre based in Lewisham South East London.
NRSCC provides services to local vulnerable children and their families, you would need to be able to support and safeguard the children who attend the centre.
As the successful candidate, you will be responsible for managing the day-to-day operations of the Contact Centre, ensuring that the team is delivering a high level of service to customers, you will be a natural leader, drive positive people engagement to motivate and in-still the right professional working behaviours within your team, whilst working to achieve SLAs within a fast-paced, pressurised environment.
This is an exciting opportunity to work for a company that is a leader in their industry and has a strong focus on delivering exceptional customer service.
THE OPPORTUNITY
Macildowie are currently recruiting for a Contact Centre Manager working for a growing organisation based in Leicestershire.