An East Grinstead based company that aims to share its passion for enjoying the great outdoors by providing an unrivalled choice of quality places to stay, at locations world-wide is looking for an Apprentice Contact Centre Agent to join the team.
You'll undertake the Level 2 Customer Service Practitioner apprenticeship, and they will provide you with the support that you need to achieve this.
Over the course of the 15 months as an Apprentice, you'll develop the skills and experience to manage a variety of tasks including how to promote and sell a range of club services and products, handle member and non-member enquiries and resolve complaints.
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
Up to £32,000 plus uncapped commission and excellent benefit package
The primary purpose of the role is to manage a team of between 10 - 15 telephony agents to deliver service excellence for both our client and its customers.
We are looking for Call Agents to join our busy Contact Centre team.
Call Agents 24/7 shifts Salary £24,145.00 per annum (Potential increment of £1,200 per annum after 2 years' service) (Benefits include; life insurance, free parking, excellent transport links, cycle to work scheme, and employee discount scheme) Full-Time - Permanent Surrey
You will be required to receive information relating to crime from members of the public by phone and via online forms and will need to question callers.