Posted by Lloyd Recruitment Services Ltd • £25K/yr
As a Contact Centre Agent, you will promote and sell a range of services and products, handle enquiries, and resolve complaints to the highest standards.
Lloyd Recruitment Services is thrilled to collaborate with a leading organisation in the search for a dedicated Contact Centre Agent to join their team on a full-time permanent basis.
This exciting opportunity offers first-class training and the potential for career progression within the organisation.
Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.
If you have previous experience working in a call centre, then great.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
The main purpose of the Customer Service - Contact Centre Agent job is to provide an excellent Customer Service at all times, handle customer enquiries and resolve complaints via Inbound calls, outbound calls, e-mail, web chat etc.
Morgan McKinley is looking for experienced Customer Services candidates for a number of Contact Centre - Customer Services roles working on a hybrid basis for a great local business based in the East Grinstead, West Sussex area.
Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services.
Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation.
They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors.