Posted by Gleeson Recruitment Group • £11.50/hr to £13/hr
Overview
We are seeking an organised and proactive Call Centre Coordinator for a 3-month temporary assignment to support the day-to-day operations of our busy call centre.
The ideal candidate will assist with scheduling, performance tracking, and ensuring smooth communication between agents and management.
This is a great opportunity to gain experience in a fast-paced, customer-centric environment.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.