This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
An exciting opportunity has become available for Customer Service Advisors to join our clients team on a full-time, temporary basis.
This is a fully office based role based in Sheffield.
Training for the first week, from 1 July 2024, will be Monday to Friday 9am until 5pm and after training, the working hours will be Monday to Friday 10am until 7pm with the possibility of working Saturday from 9am until 1pm.
Efficiently manage and prioritise the inbox to ensure timely responses to internal and external communications.
General
The role involves managing various administrative tasks, including inbox and diary management, ensuring the smooth operation of our office at the Centre in the Park in Sheffield.
We are looking for a dedicated Business Support Administrator to join the team at an office based at Norfolk Park in Sheffield (S2).
A Business Support Officer is required to support Safeguarding Children's Services with the organising of meetings, including the invitations, collation of reports, data inputting and the attendance at meetings to take minutes directly onto a laptop to a high standard.
Updating all systems with outcomes.
A degree of emotional resilience is required as emotive, highly confidential and sensitive information is a key part of the role.
I require a Corporate Assurance Officer (Investigations) to support my team in terms of working through various channels of referrals (e-mails / system) and determining / taking the appropriate course of action (e.g.
No action but record on the Fraud Management System, undertake prelim checks using relevant systems e.g.
Academy / Enterprise, investigate (which may include interviewing under caution and preparation of court papers).