The Contact Centre Advisors will be the first point of contact for all of their customers and will provide a full support service to them.The ideal candidates will have great customer service skills and will thrive working in a busy and demanding environment and will have the ability to turn a problem into a solution.
The Contact Centre Advisors will work as part of a large team with a modern office environment.
We have an ongoing requirement for temporary Contact Centre Advisors to join this professional organisation.
The York Customer Relations Centre (CRC) Team is recruiting for a talented Customer Contact Advisor to join a fast paced and energetic team.
Contract length: Initially 2 months
Although this is a temporary opportunity, please speak to us about what flexibility means to you as we are always open to discuss an individual's flexible working needs, don't let this stop you from applying.
Our client is seeking customer focused individuals to join their contact centre asap on a full time temporary basis for approximately 3 months with the potential for perm employment.
As a Customer Service Advisor, you will be the first point of contact for their customers who will rely on you to be there when they need support.
This is a full time office based role working Monday to Friday.
Posted by Macildowie Recruitment and Retention • £11.19/hr
THE OPPORTUNITY
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.