The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers - If you have previous team manager experience, get in touch!
We have a vacancy for an enthusiastic and focused Team Manager to join our clients busy, vibrant team.
Monday to Friday office hours and Hybrid working options in the heart of London.
This is an incredibly exciting opportunity for a Head of Service Operations to join a well established and forward thinking business in London.
This role will be responsible for leading the management of performance, people and associated processes to constantly seek to improve and ensure our core operations are best in class.
This position requires strong leadership, an ability to execute the strategies set and to build a motivated, driven and high-performance department whilst developing a team of managers to be create a culture of boundaryless performance, delivery excellence and right first-time services supported by a passion for excellence.
Senior Operations Manager to oversee the operations and performance of the contact centre team.
The successful candidate will have strong leadership skills, be strategic in future planning and training for the team and growth of the business and have the ability to deliver exceptional customer experiences.
Overseeing a multi lingual team, You will be Fluent French speaking, this is really essential for this role.
Job Overview: We are seeking a dedicated and experienced Operations Manager to oversee the day-to-day running of the Service Centre.
The successful candidate will focus on enhancing customer satisfaction, managing a team of 20 service engineers, and ensuring efficient service delivery in alignment with our key performance indicators (KPIs).
Candidates with an engineering background will find this role particularly fitting, as it requires a deep understanding of technical processes and effective team management.
Office and Operations Manager Central London - £65,000
A highly successful and rapidly growing retail business are looking for a personable, detail orientated Office and Operations Manager to join their head office team.
This pivotal role is integral to ensuring the smooth and efficient operation of our office and external sites, as well as maintaining the brands reputation for excellence.
Posted by Source4 Personnel Solutions • £50K/yr to £55K/yr
About the Role
We are looking for a highly organized, commercially astuteOffice Manager to support the business owner of a dynamic and growing group of companies within the IT and Telecoms arena.
A Client of ours is seeking a CX Operations and Development manager, to be able to lead a team of engineers in managing the operations and support of their contact centre specifically using the NICE CX One platform.
You will be responsible for ensuring smooth operations, driving continuous improvement initiatives and providing technical support.
Hybrid Status: Mostly Remote in the office 1-2 days a week.