This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
Robert Half are currently working with a global organisation to join one of their clients on site as a facilities Coordinator for an initial period of 6 Months
The role will include assisting withthe running of the CAFM system while supporting the management team to maintain contractual compliance and mitigate service failures.
The role is based on site just outside of Liverpool and salary will be between £13 - £15PH DOE.
At Adaptable Recruitment we have a fantastic opportunity for a Claims & Customer Service Administrator to join a market leading company in the Liverpool area
Fully office based: discussion over hybrid working after training
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.