At Calor, our Contact Centre is filled with passionate and forward-thinking individuals dedicated to making a difference in the lives of our customers.
Type: Full time, Permanent, Hybrid 3 days on site
It's not just about answering calls; it's about providing exceptional service and ensuring every customer has the best experience possible.
We are recruiting on behalf of our key client based in Dewsbury who are looking for a Call Coordinator to join their dedicated team on a permanent basis.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
Our contact centre is growing and we are currently recruiting 4 new Customer Service Advisors to join our team!
We are looking for individuals who are passionate about delivering excellent customer service and always putting our customers first.
This is an integral role within the business as you will be the first point of contact for our customers and it's important to us that they receive a first class service and their needs are met.
We are recruiting on behalf of our key client based in Dewsbury who are looking for a Customer Service Administrator to join their dedicated team on a permanent basis.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
This position involves being a crucial part of the customer interface, requiring the candidate to provide exceptional customer service while supporting the planning and dispatch teams.
The role demands navigating planning systems and customer relationship management systems efficiently to address client queries, resolve complaints, and maintain effective communication with over 1,800 customer sites and senior managers.