As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer service.
Having achieved a strong reputation for customer service excellence (we not only won The Peterborough Telegraph Customer Service Excellence award 2023, but were also a finalist at The Personnel Today national awards), we are always on the lookout for new team members to join our 40 strong "Vero Family", who all share our passion for delivering great service too.
Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.