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The hourly rate for this role is £12.00 and up to £13.15 across selected locations within London. The hourly rate will increase after 6 months in role. No previous experience is required, and full training will be provided. The importance of your role. Fantastic customer care is at the heart of everything we do, and as a Trainee Dispenser you'll be part of helping patients feel good. It's everything from the clear advice and care you offer them, to the wide ranges of dispensing services we provide.To provide fantastic patient care as a Trainee you will work across the healthcare counter and the dispensary to where the patients need you most. This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients. How will you do it? With different types of pharmacies all over the UK, we're giving patients the very best care and attention with the services we offer. You will be providing healthy lifestyle advice and health services to our patients across a number of store locations. You'll do this through great conversations as well as delivering the technical aspects of supplying medicines.This is often a fast paced environment, and you will interact with many different people, and will be a core member of the pharmacy and healthcare team. Your duties will include: Learning how to tailor conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.Working towards delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.Complying with legal and professional requirements and accepted guidance on professional practice in Boots.Seeking opportunities to engage with GPs and practice teams to promote services and items.Working towards delivering efficient dispensary operations and ensuring dispensing losses are minimised. What you'll need to have. We're offering you an exciting career opportunity and a chance to continue your professional journey. You will need to be prepared to work towards an NVQ Level 2 equivalent in Pharmacy Services one you start in role.But it isn't just about experience or knowledge, we're looking for people with a genuine passion for customer care, and who will be ambassadors for healthcare in our stores. You will have the ability to build excellent relationships with patients and your team and will be able to understand individual patient needs and tailor your support and advice appropriately. You will have the ability to advise patients with confidence and accuracy whilst remaining customer focussed.If you are interested in further developing your professional career, we can support you towards achieving both competency and knowledge based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could then lead to an Accuracy Checking Pharmacy Technician (ACPT) role. As you continue to develop your healthcare knowledge through these qualifications and roles, your pay and benefits will reflect this.Excitingly, this is just one of several routes your career could take you within Boots!Click here to explore how your Pharmacy career can progress with us... Our Diversity and Inclusion commitment. Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance. Our Benefits. We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeEnhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship. All rewards and benefits are subject to change and eligibility.[#video# https://youtu.be/qqWXIBCy7Y?sisC1ZJN9qILDSv7wo{#400,300#}#/video#]
Position: Technical Support Advisor Location: Abingdon (OX14) Salary: £25,000 per annum ( bonus) Hours: 37.5 hours worked over a 5 day week (shifts between the hours of 08:00 - 20:00 Monday - Friday) and 3 weekend dates in every 7/8 weekends (10:00 to 17:00) Experience: Technical Support, Troubleshooting, Help Desk, Service Desk, Ticketing, Customer Service, Customer Experience, Customer Care, Inbound Calls, Outbound Calls, Call Centre, B2C The Opportunity Thompson & Terry Recruitment are working alongside a well-known and nationally respected UK client, who are looking to recruit a knowledgeable and customer-focused Technical Support Advisor to join their evolving and rapidly expanding Abingdon based team. As Technical Support Advisor, you will be responsible for managing a high volume of inbound and outbound calls, lives chats and emails to customers requiring assistance with their technical products. The nature of our client's product being technical and ever evolving means that the successful Technical Support Advisor needs to be able to diagnose and get to the root of technical issues remotely with customers whilst also being comfortable resolving the issue in an easy to understand manner. The successful candidate must also be able to absorb information, and confidently go above and beyond to offer customer service excellence to resolve the query and will become an expert in our client's products and offerings. This Technical Support Advisor job is very well suited to candidates looking for a route into an office environment who are keen to progress within a helpdesk/service desk environment long-term. The Company Thompson & Terry Recruitment are working with a well-known and nationally respected UK brand, who are looking to recruit a kind and patient Technical Support Advisor to join their large and modern offices based in Abingdon. Our client are rapidly expanding and are looking to enhance their reach, whilst ensuring that their customer service focus remains at the centre and the forefront of what they offer. The business completely live by a set of strong core values around really going above and beyond to achieve excellence so it is vital the successful candidate completely buys into this. In exchange of your hard work, our client rewards their staff with flexible working conditions, social events and awards alongside their professional benefits; strong bonus scheme, 25 days holiday (bank holidays) and a generous contributory pension scheme. Requirements: Experience of offering customer service excellence Technically-minded with the ability to develop outstanding technical product knowledge Excellent telephone manner and communication at all levels Excellent verbal and written communication skills Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk), are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and across Oxfordshire. We typically source candidates into Office Administration Jobs, Sales Jobs and Marketing Jobs. No terminology used in this advert is intended to discriminate on the grounds of any of the protected characteristics.? PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.