You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
As a Business Support Analyst your role will involve arranging new installations and upgrades, and scheduling changes for our ResourceLink software customers.
You'll be based from our Peterborough office, working a a hybrid basis with a mixture of office and home working.
Please note this position is a fixed-term contract covering a period of maternity leave, on a part-time basis (circa 22.5 hours per week).
Additionally, you may be asked to support on key internal transformation programmes.
As an Implementation Engagement Manager you'll support the Engagement Directors, responsible for implementation project governance, customer relationship management, and supporting sales growth in one or more of three market segments - strategic & enterprise, mid-market, or public sector.
We have roles available in Peterborough and Sunderland for start dates in July!
We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company!
If you have at least one year's customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment... this could be the role for you!