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The Role: Co-ordination and responsibility for all lettings transactions, from point of tenancy agreed to tenancy commencement. This will include dealing with renewals where appropriate. To protect the Lettings business from a legal and compliance perspective, ensuring the department meets all industry and company expectations. To assist with compliance, property management and accounting administration sharing duties as required and allocated by the Head of Lettings. Compliance: To check contracts & documentation from a legal perspective Check Landlord has signed necessary paperwork prior to processing deals Co-ordinate deals for all offices, overviewing all initially agreed tenancies to ensure compliance prior to being progressed Ensure Right to Rent compliance requirements have been completed prior to authorising reference checks or issuing tenancy contracts Update systems on Reapit to record Right to Rent check details & the renewals of Right to Rent checks & other legally required visas & documents Referencing tenants and dealing with both parties in the event reference checks fail or have special terms implied Administer and control compliance of new landlord and tenancy insurance or other FCA regulated products including rental protection offered by the business and review income, performance & renewal activity periodically as required Ensure all agreed tenancy terms are lawful & written into the tenancy agreement Ensure required documentation has been served on the tenant prior to tenancy commencement to ensure ability to serve notice when appropriate Ensure all legal documentation on file prior to tenancy commencement, with copies of paperwork where required, issued to all relevant parties Liaise with Contractors regarding cleaning and/or maintenance to prepare property for tenancy commencement Liaise with Inventory Companies regarding preparation of inventories & check in appointments Process renewals including liaising with Lettings Managers for review of rental payments Assume compliance responsibility for each agreed let allocated to you, ensuring all relevant documentation to complete a deal has been received & approved as acceptable for purpose Co-operate with and co-ordinate audits conducted both in house & externally Create & maintain efficient administrative procedures, filing & reference systems across the company, ensuring confidentiality at all times Work collaboratively with the branch staff to ensure that information is communicated to all relevant personnel in a timely manner Property Management: Deal with maintenance issues reported in a timely manner Maintain records of works orders in Reapit, of issues reported & subsequent action taken Log all notes on Reapit Ensure gas & electrical safety checks are up to date Dealing with & acting upon, any issues with the check-out reports Advising utility companies of meter readings Negotiating & co-ordinating renewal contracts as and when required Carrying out routine visits to managed properties & reporting to landlords Attending properties to allow access for contractors as & when required Coordination of estimates & undertaking of repairs by contractors, instruct repairs where authorised Ensure all contractors used & recommended have provided details of their insurance provisions Provide regular progress reports to Landlords and Tenants re maintenance issues & action being taken to resolve Client care: The business of Ashtons has built up a genuine reputation for high standards of customer care, such standards to be continued and improved wherever possible. In the unlikely event of correspondence being received from a dissatisfied client, that correspondence to be acknowledged in a diligent and timely fashion, investigated and responded to in accordance with Ashtons complaints procedure. Respond to legal and/or court documents, in line with correct protocol in conjunction with Head of Lettings and Head of People. Log, process, analyse and report on all complaints to the Head of departments for first, interim or final response investigations and collect and process the required evidence for internal and external grievances and complaints. Working Hours: Monday to Friday 8.30am - 6.00pm (3 days in office & 2 days remote) Salary: £30,000 - £34,000 (Depending on Experience) Benefits: 28 days holiday (inclusive of Bank Holidays), competitions, company parties, monthly lunches, parking permit paid for by business, end of month drinks provided by the business and company subsidised eye tests About Ashtons: Ashtons is an independent Estate Agency practice, founded over 40 years ago. Driven by meaningful service and performance values, Ashtons has become the unique entity it is today. The group provides first class Estate Agency, Letting Agency and New Homes in Harpenden, Welwyn Garden City, Berkhamsted, Hitchin and St Albans. Outlying rural areas are dealt with through our specialist Village & Country office in Redbourn and second Village & Rural department at Welwyn Garden City. At Ashtons, everyone is treated as an individual from the day we first meet them, to the day we hand over the keys to their new home. We strive to cater for specific needs - nothing is classed as standard and nothing is left to chance. Exemplary service sits naturally alongside unrivalled performance. We have strength and depth with over 120 enthusiastic and professionally minded people, who contribute daily to the success of our brand throughout Hertfordshire. We have been recognised by the Sunday Times for 4 consecutive years in their Best 100 Medium Companies to Work For list, being proud recipients of 1st place in the Property Sectors best company to work for in the UK. We were gold and silver medal winners at The Times/Sunday Times Estate Agent of the Year awards, East of England, for Sales and Lettings respectively. We have also held the Investors in People accreditation for over 10 years.
Role overview ID: 2024-5238 Entity: Vistry Region: Vistry Central Home Counties Department: Build Contract Type: Permanent - Full Time Job Location: Letchworth Garden City, Hertfordshire Date Posted: 13.02.2024 We have an exciting opportunity for an Area Build Manager to join our team within Vistry Central Home Counties. As our Area Build Manager you will effectively motivate, support and manage the site based management teams to ensure that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and our customers enjoy their moving in experience. To ensure that the approach and associated results are consistently high across all sites within the designated area. Let's cut to the chase, what's in it for you... Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits... In return, what we would like from you... Behave in line with our company values Integrity, Caring and Quality ONC or HNC in Building Construction or NVQ Level 4/5 or similar CSCS card at Contracts Manager Level Full UK driving license SMSTS, NVQ 6 or equivalent Previous experience as a Project Manager or Senior Site Manager for a high volume house builder Up to date knowledge of H&S obligations and building legislation Proven track record of motivating and managing a team effectively Able to work with others to achieve the desired outcome Capable of implementing change and of using initiative Confident outlook combined with resilience and diplomacy Proven ability to work effectively with senior management Ability to take a big picture view of multiple sites and make decisions accordingly Able to work with a high degree of accuracy Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role... Mentor and manage the full Site Management Team across the area of responsibility in order to ensure all sites meet, and where possible, exceed the desired performance targets in line with business objectives Actively input into Management Team review of Build Strategy on new developments, as necessary Ensure the Health, Safety and Environmental targets are met across all sites and take appropriate action to ensure all sites are compliant Regularly review programme via the subcontractor schedules v. build and log progress in the weekly site subcontractor meetings Report the activity at the regional build/sales meetings and liaise with other departments as necessary to ensure targets are achieved Visit all sites weekly, support and motivate site teams, monitor and review progress and compliance and attend all site meetings where necessary or required by your Regional Build Director Liaise with and promote good relationships with key external stakeholders such as NHBC etc. Develop and train the Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal completions. Ensure that effective site based meetings take place between the Sales Team and the Site Manager and that the required information is available to enable the Sales Team to update the customers. Attend on an infrequent basis to ensure effectiveness. Attend regional build/sales meetings and provide accurate handover dates for all plots, provide updates on activity on sites, report on issues where appropriate and any actions needed to rectify the issues. Monitor and review the Site Managers to ensure that all plots to be handed over have safe and appropriate access, parking, street lighting and signage. Attend weekly customer care meetings with your site teams to ensure defects are being actioned within 10 30 days of being raised by the customer. Attend weekly NHBC Survey Meeting with all site teams and action any items promptly with your site teams. Agree trade tenders list with the commercial department and assist with the vetting of sub-contractors prior to appointment to ensure the correct quality standards will be achieved. Ensure that quality inductions are carried out by Site Managers for all sub-contractors on site to ensure the required quality standards are met. Ensure the site NHBC Year to Date score is no more than 0.20 on a rolling 12 month scale Ensure and monitor that all sub-contractor quality stage checklists are completed by all Site Managers prior to payment being authorised. Attend all pre start meetings, providing programmes, strategy plans, compound position and complete CMD check forms Ensure that protection to work in progress complies with the Company's site protection requirements at all sites. Review the NHBC record book, checking for comment, action against builder responsible reportable items and any missed key stage inspections. Regularly check the NHBC Portal to ensure any pre-occupation conditions have been cleared by your Site Management Teams prior to CML's Design a Build Phase Strategy (Build Strategy, Traffic Management Plan & Occupational Strategy and ensure all Site Managers comply with the strategy Ensure that forward planning is in place at all stages of the build operation and liaise with the technical and commercial departments as required. Identify key activities at the pre-contract stage and monitor to ensure the start date is achieved. In conjunction with the site management team, prepare the master build programme and review and revise in line with budget requirements, monitor production against the agreed programme and take corrective action if the s
Role overview ID: 2024-5232 Entity: Vistry Region: Vistry Northern Home Counties Department: Commercial Contract Type: Permanent - Full Time Job Location: Milton Keynes, Buckinghamshire Date Posted: 15.02.2024 We have a new opportunity for a Quantity Surveyor to join our team within Vistry Northern Home Counties, at our Milton Keynes office. As our Quantity Surveyor you will be responsible for managing all costs relating to our projects. Your focus is to minimise the costs of a project and enhance margin and value for money, whilst still achieving the required standards and quality. This will also include procurement, subcontract management inclusive of administration of the contract, monthly payments and final account settlement. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you... Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits... In return, what we would like from you... Behave in line with our company values Integrity, Caring and Quality HNC in Surveying or Construction or equivalent Experience of working within the Construction industry for a residential housing developer Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills COINs user experience Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Desirable HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification. National House builder experience Different methods of construction ie Timber Frame More about the Quantity Surveyor role... Collating and issuing tender packs for sub-contractor work packages Negotiation and analysis of Sub contractor tender returns Producing tender analysis for subcontract work packages Completion of Subcontract orders and variations Subcontract payments, variations, and final accounts Completing Monthly CVRs and cost reporting Cost reporting and budget control Attending site project meetings Responsible for project lead with HA, including prepare and issue monthly HA valuations, cash flow forecasts, key date trackers Finally, let's tell you a bit more about us... At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.