__________________
____________________
____________________
________________________
_____________________
___________________
____________________
______________________
_____________________
_______________________
We are currently looking for Concierge to join us in 5, high end residential building in Regents Park on a temporary to permenant basis. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. The shift pattern for this role is: 2 days 7 am to 3 pm 2 days 11 pm to 7 am 2 days 3 pm to 11 pm followed by 2 days off (6 days) A Day Concierge's role entails; Check and screen all visitors and guests ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary. Correct reporting of any security/health and safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency. Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys Responsibility for the site fire and emergency procedures policy Meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. A Concierge's position is largely customer focused and requires a high calibre and proactive individual to provide a welcoming, courteous, and polite reception to all residents and maintain the high standards of the residential developments at all times. If you are interested, please apply directly with your CV or give us a call on . Keywords: Concierge, temp, City of London, Reception, Customer service, day shifts, night shifts, immediate start, on-going temp, residential development, temp agency, temp
Our client is currently seeking an experienced concierge to join the team at a luxury development in the City of London. The shift pattern will be Monday - Friday, 9am - 6pm. Main duties: Deliver excellent customer service to all residents. Greet all residents professionally and courteously. Proactively anticipate resident's needs. Aid and engage with all guests/residents and colleagues within the development. Always act as an ambassador for the company. Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner. Verify all visitors, suppliers and contractors. Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking period review of CCTV system. Carry out regular building checks and log/report any maintenance that is required through the correct channels. Adhere to health and safety, fire, and bomb threat procedures. Report anything which causes concern to staff or residents to the appropriate authority. Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these. Ensure the communal areas are always kept clean, tidy, and presentable. Report any incidents, problems, or complaints to the appropriate manager in a timely manner. Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing. Complete the am/pm/overnight operational reports and handover and report any operational issues. Assist with Move In's/Move Out's. Requirements: Experience in Residential or 5 Hotels. Reliable and timekeeping. Immaculate presentation. Strong written and verbal communication skills in English. Have excellent communication skills. Experience in the highest level of customer service. Be able to demonstrate initiative. The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.