As part of our dynamic and collaborative environment, you'll have the opportunity to support the Information and Compliance Manager in maintaining compliance, all while earning a competitive salary of GBP20.00 per hour in a hybrid work setting.
If you're passionate about data protection and eager to make a positive impact, we want to hear from you!
Are you ready to take the next step in your career?
Posted by Seven Resourcing • £17.54/hr to £21.72/hr
The role
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
General
This is a Full-time position, and we are paying £17.54 Paye and £21.72 umbrella per hour for this role.
Seven Resourcing are looking for a Resolution and response team officer to work with Havering Council.
Communicate with taxpayers and other interested persons, predominantly by telephone, to identify occupiers, owners for liabilities, discounts and disregards.
General
You will be working within the Council Tax Recovery team, predominantly taking all incoming recovery calls from Council Tax charge payers, taking payments and setting up special payment arrangements.
The ideal candidate will need experience working within a busy Council Tax Recovery department and advanced use of Civica Open Revenues.