Reporting into the Compliance Manager, your main purpose within this role is to ensure the Quality and Compliance of the internal and external contact teams are in line with the contractual Quality requirements from our clients.
You will conduct quality assurance reviews in line with applicable legislation, regulation, client requests and company policies.
Purpose of role
A great opportunity has come up for a Quality Assurance Officer to work for a leading Utility company based in Romford, this is a full time position based 5 days a week in Romford Essex.
Seeking an experienced Compliance Manager to join a reputable charity that has been supporting vulnerable individuals in East London for several decades.
This pivotal role focuses on enhancing the quality of service provided and ensuring regulatory and contractual standards are met across the organisation.
First point of contact for completing routine queries and workflow relating to Employment and Position Changes.
General
The successful candidate will be responsible for providing transactional HR services, including but not limited to employment contracts, compliance, hierarchy, and improving customer satisfaction at all levels.
The ideal candidate will have excellent communication skills, the ability to work effectively as part of a team, and experience working to tight deadlines.
As our Health and Safety Manager, you will be advising the Directors and Managers on all safety, health and welfare matters to ensure the Company complies with its statutory obligations.
General
We are an established, family run, privately owned business that has been setting standards for efficiency, innovation, and quality for the past 60 years.
Aston Group is a leading Building Services and Facilities Management company for commercial and residential clients.