Provides inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service.
The job-holder will have overarching responsibility for our client'smortgage customers up to maturity, including arrears & forbearance, repossessions, lifetime mortgage book customer contact and run-off, deceased customers, statements, FSCS single customer view, vulnerable customers, complaints and relevant regulatory reporting.
We are seeking a talented financial services leader for our well-respected, award-winning client, who are expanding their operations team.
As Head of Mortgage Services, you will be responsible for the management and development of our client's complex mortgage and savings operations, including all mortgage customer relationships, vulnerable customer and complaints teams.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
This role is responsible for: Provides inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service.
Overseeing Community Grants, commissioning and other community resources and funding.
Leading and delivering the services in scope to ensure positive outcomes for residents and the management of key contracts associated with the services - for example, but not limited to, Kingston Voluntary Action, Citizens Advice, Groundworks.