We have an exciting opportunity for a Senior Customer Complaints Handler todeliver a consistent, fair, and impartial complaints investigation process for our customers and provide a point of contact for our complainants, leading, and coordinating investigations and responses, and most importantly keeping the customer up to date with the progress of their complaint.
We believe in creating a workplace where every voice is heard, valued, and respected.
At FCH diversity is the cornerstone of our values and culture.
Posted by Anglian Home Improvements • £26K/yr to £28K/yr
Are you passionate about delivering exceptional customer service and resolving complex issues?
The ideal candidate is an experienced financial services professional with strong complaint resolution skills, in-depth regulatory knowledge, and excellent communication abilities.
If you have experience in the financial services sector and thrive in a fast-paced environment, this could be the perfect opportunity for you!
Posted by Howells Recruitment • £24K/yr to £25K/yr
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
Based in Norwich; Full Time, Permanent
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.
Posted by Employment Specialists Ltd • £35K/yr to £45K/yr
Our expanding Insurance client has created a new role of Complaints Manager to join their Central Assurance Department.
This will suit an experienced Complaints/Customer Relations professional from the Insurance Industry, so you can lead this vital business activity forward for the Group.
You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations.
As a result of continued expansion, this leading insurance organisation has an exciting new opportunity for a Group Claims & Complaints Manager.
Our client specialises in niche insurance products, including but not limited to, Travel Insurance (for which it underwrites circa 750,000 policies per annum), Social Housing, Construction, Equine and Leisure.
It utilises a wide range of distribution channels including large insurance intermediaries, price comparison sites, as well as white labelling for well-known brands and industry federations.
Hours per week: Monday to Friday - 07:30 to 17:30 - 40 hours per week
GPA Southeast region currently covers 12 sites, Eight North of the Thames, Norwich, Ipswich, Cambridge, Chelmsford, St Albans, Hemel Hempstead and Watford, but on occasion support and cover may be required for Kent & East Sussex
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Posted by Anglian Home Improvements • £30K/yr to £35K/yr
About Us
If you have a keen eye for detail and a passion for customer service, this could be the perfect opportunity for you.
We specialise in delivering high-quality services across the country and are now looking for a skilled Insurance Claims Handler to join our growing team.
We are a leading National Home Improvement Company, recognised for our range of trusted brands.
Our client is looking to expand their Customer Service Advisor team.
Do you pride yourself in providing excellent Customer Service and are looking to bring your top-notch skills to a well-known bike and scooter insurance company based in Diss?
Michelle Denny Recruitment may have the exact role you are looking for!