Customer Service - Claims & Complaints Adviser, Reading
This role is to handle calls and correspondence professionally, investigate thoroughly and promptly, and utilise available resources to ensure effective, timely, and personalised resolutions for various customer inquiries.
My Clients success lies not only in their renowned luxury brand products but also in the exceptional customer relationships they foster.
General
Their dedicated Customer Service Advisers offer highly personalised customer care, including tailored solutions, to ensure customer loyalty to the brand.
Office Angels are currently recruiting for a Claims Contact Centre Agent for our client based in Reading.
(Early Shift - 8am until 4pm/Mid Shift - 10am until 6pm/Late Shift - 12pm until 8pm)
Benefits & Perks
Competitive salary of up to £23.5K with the potential to move up to a Senior Claims Contact Centre Agent and a salary increase for consistent high performance.
Our client who was founded in 2011 when an experienced group of international procurement leaders noticed a gap in the market for online practical-based education, made by professionals with real-world experience.
They embarked on creating unique, high-impact and personalized learning journeys created to improve core skills needed in these roles - efficiency, resourcefulness, and overall performance.
Our prestigious client is currently recruiting for a Customer Support Administrator to join their expanding team.
Working hours are Monday - Friday, 8:30AM - 5:30PM.
The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end.
This is a lovely role for a HUNGARIAN speaker who likes customer care and is based around the READING area.
The company is within the automotive sector and you will deal with classic inbound calls.
There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers.
We are working alongside a global leader who partner some of the world's largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions.
Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace Management strategies.