We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
Posted by Toyota Financial Services • £55K/yr to £78K/yr
We are looking for an experienced individual to join us, working in a newly created role, where you will look after a department of collections and complaints specialists.
A newly created position, we are looking for an individual who has experience in leading, managing and motivating teams, can work in an ever-changing environment, and help implement further new processes with a focus on good customer outcomes.
We are looking for those who are driven, with a strong background gained in collections, recoveries, arrears, complaints and relations.
Posted by Howells Recruitment • £16/hr to £16.50/hr
We are recruiting for a Housing Association, who are currently looking for a Complaints Officer to join their Repairs and Maintenance team in Teddington, this role will be handling Stage 2 complaints.
Complaints Advisor - Repairs and Maintenance in Social Housing
Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner.
You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation.