Working as part of the Customer Operations Team, you will be responsible for ensuring all customers and consumers are offered the best possible service and implement complain resolution strategies across the company.
As the Head of Customer Relations, you will play a pivotal role in shaping and enhancing our customer experience and first-line control process.
London based scale-up Insurance firm.
Reporting directly to the executive board, you will develop frameworks, drive meaningful business decisions, and support product development initiatives.
Resource Solutions, a global leader in recruitment and consultancy solutions, is seeking a dedicated Complaint Handler to join their dynamic team.
If you have a strong background in Complaint Handling and a passion for Products & Services, this is your chance to shape futures while advancing your career in an inclusive culture that values flexible working.
This role offers an incredible opportunity to work with some of the world's leading companies across various sectors including Banking, Financial Services, Specialty Insurance, Media & Entertainment, Property and Pharmaceuticals.