Working as part of the Customer Operations Team, you will be responsible for ensuring all customers and consumers are offered the best possible service and implement complain resolution strategies across the company.
Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.