Posted by Lloyd Recruitment Services Ltd • £25K/yr to £28K/yr
Our client is looking for an experienced customer service individual, who has previous experience of handling and responding to escalated queries and complaints.
This role offers a basic salary of £27k plus an attractive benefits package, and remote working.
Please be advised this remote working includes one day a month in the office, so you mustbe able to travel to Leatherhead, Surrey and be within a realistic journey time.
We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
Posted by LHH Recruitment Solutions • £90K/yr to £120K/yr
Our client, a well-established organisation, is seeking a talented Conduct and Complaints Manager to join their team on a permanent basis.
As the Conduct and Complaints Manager, you will play a pivotal role in ensuring the organisation's compliance with conduct risk, consumer duty, and complaints frameworks.
Are you a dynamic and experienced professional looking for a challenging role in the Insurance industry?
The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
Salary : £Competitive DOE Excellent Benefit
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
Our client is a leading emergency plumbing company operating in the south and southeast of England, we are looking for a customer service / complaints handler to join their growing team in their Reigate office.
You will be required to investigate and work to resolve inbound customer complaints via telephone and email resulting in best possible outcome for customer and business within the agreed Service Level Agreements, ensuring internal process is strictly adhered to.
This involves delivering the highest quality of customer service to enhance the customer experience and resolve complex complaints.
The Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates.
The Property Manager may, in cases of a large portfolio, have an assistant property manager to work alongside them and should endeavour to develop the individual's skills for succession management.
This role will be the direct interface with the Client/Freeholder and Leaseholders within their portfolio.
We are on a mission to bring all the empty properties back to the community through property guardianship - a sustainable and affordable solution for empty buildings.
We protect empty properties by placing working professionals from local communities into vacant properties.
We are Global Guardians, UK's leading Property Guardianship Company.