Posted by Lloyd Recruitment Services Ltd • £25K/yr to £28K/yr
Our client is looking for an experienced customer service individual, who has previous experience of handling and responding to escalated queries and complaints.
This role offers a basic salary of £27k plus an attractive benefits package, and remote working.
Please be advised this remote working includes one day a month in the office, so you mustbe able to travel to Leatherhead, Surrey and be within a realistic journey time.
Posted by Connect Recruitment Consultants Ltd. • £28K/yr to £30K/yr
PURPOSE SUMMARY
You will be responding to and processing all customer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions.
To enhance the brand through continued commitment to the organisation's vision and values.
Through day to day actions ensure compliance of all regulatory requirements and industry standards.
We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
Posted by LHH Recruitment Solutions • £90K/yr to £120K/yr
Our client, a well-established organisation, is seeking a talented Conduct and Complaints Manager to join their team on a permanent basis.
As the Conduct and Complaints Manager, you will play a pivotal role in ensuring the organisation's compliance with conduct risk, consumer duty, and complaints frameworks.
Are you a dynamic and experienced professional looking for a challenging role in the Insurance industry?
We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.