A unique opportunity has arisen for a Resident Project and Complaints Manager with a well-respected charity dedicated to providing high-quality, affordable rental homes in Central London.
If you're a proactive leader who's skilled in project management, customer service, and complaints handling, this role could be the perfect fit for you!
Are you ready to make a real impact on residents' lives while working in a supportive, mission-driven environment?
Dealing with customer complaints and ensuring they are resolved.
Reporting into the Head of Customer Service.
General
I am currently working with a large residential developer who operate in the North West/West London region who are currently looking for a customer service manager to join them
Posted by Howells Recruitment • £16/hr to £16.50/hr
Complaints Advisor - Repairs and Maintenance in Social Housing
We are recruiting for a Housing Association, who are currently looking for a Complaints Officer to join their Repairs and Maintenance team in Teddington, this role will be handling Stage 2 complaints.
We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
Posted by Morgan Hunt Recruitment • £25K/yr to £30K/yr
General
We currently have a great opportunity with a Housing organisation for a Complaints Resolutions Assistant role on a full-time fixed-term contract basis for 3-6 months.
This is an office-based role located in Hertfordshire, requiring the successful candidate to work 5 days a week in the office.
Responsibilities of Complaints Resolutions Assistant
- Deliver exceptional customer service across the Operations Directorate, championing customer care and serving as a customer ambassador.
We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider.
You'll be working in a dedicated team investigating and working a portfolio of complaints where your work will be quality checked, so there will be some targets to strive for.
You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.