As a Complaints Handler, you will play a crucial role in maintaining our commitment to delivering exceptional customer service.
You will be responsible for receiving and acknowledging all client service issues, conducting thorough investigations, and ensuring timely resolutions.
General
Diamond Search Recruitment are working with a well-established and successful Law Firm and assisting them in the hire of a Complaints Handler to join their team.
Due to growth our client is looking to add a Collections Account Manager to their team, working closely with an experienced team of Account Managers where you will be required to liaise and work with customers who have outstanding balances on their accounts, working with them to take the steps required to amend any missed or outstanding payments, ensuring a high level of account management and customer service is maintained at all times.
Our client, a leading business in the Financial Services industry is seeking a Collections Account Manager to join them on a full-time, permanent basis.
The ideal candidate will have a minimum of 1 years' experience in either customer service or collections / debt recovery, and will be required to have access to their own vehicle due to the location of the office.
Our client, a well-known and established charitable organisation in Ashford is looking for a Contact Centre Manager to join the team Monday-Friday 9am-5pm plus an on-call rota.
Do you hold an ILM Level 3 or equivalent management qualification.
Do you hold a minimum Level 4 professional qualification in career guidance.
Clear Voice are currently looking for a Business Manager to join our collaborative and welcoming team, on a Fixed term contract.
The successful candidate will be organised and innovative, have demonstrable working knowledge of business operations and be passionate about protecting our vulnerable clients.
Fresh people are currently recruiting for a customer account manager for our client in Fresh Produce based in Kings Hill in Kent.
Suitable candidates would be from Fresh Produce preferably, having managed key accounts supplying UK retailers or similar ,with the ability to drive the business growth whilst ensuring customer satisfaction, must have excellent communication skills and have a customer centric approach .Assume responsibility for the management and development of customers, delivery of their KPIs and maintain customer relationships:
In this role you will work alongside the Commercial Director , be responsible for managing key customer accounts ensuring delivery against sales, predicted volumes and gross profit budgets , whilst managing continues delivery of annual growth plans via category management and new business wins in line with company strategy .
A leading Firm of Chartered Loss Adjusters who have an enviable reputation within the Industry providing an excellent first-class service to their clients, are now seeking an experienced Office Manager to join their team based in Kent, where you will oversee the administration team as well as working closely with the Managing Director and team of field based Loss Adjusters.
You will ensure the smooth day to day running of the office helping the team provide the full range of Claims Services within the Property Market including HNW, Domestic and Commercial as well as specialist Niche fields for clients who have suffered an insured loss.
This is an exciting role where you can really make the role your own.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
We are currently looking for a Team Manager to join our compassionate and dedicated Modern Slavery and Victim Care (MSVC) team, on a permanent contract.
The successful candidate will be an effective communicator with strong leadership skills and they will have passion for supporting our vulnerable clients.
You will be responsible for investigating and managing disrepair claims and claims against the Environmental Act.
You will be responsible for collating and analysing the information required in line with disrepair protocol and Environmental Act.
Excellent communication skills will be required as you will be required to effectively communicate with solicitors, colleagues across the business and other stakeholders.