Robert Half are currently recruiting a Customer Service Manager for a scale-up business in Cardiff.
Your role will involve communicating customer sentiment, challenges, and feedback across the organisation to drive enhancements in the customer experience.
The successful candidate will spearhead the management and guidance of a dedicated team of Customer Care Consultants.
Our client, a global Management Consultancy, is supporting a banking firm by recruiting multiple Remediation Case Handlers / Complaint Handlers for an immediate 3-month project.
You will work a 35-40-hour week, Monday to Friday at a day rate of £122.23 PAYE, accruing holiday pay equivalent to 33 days from day one.
These roles will be fully remote opportunities for a period of 3 months.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Due to the relocation of the current Sales Manager, we are now recruiting for an experienced Sales Manager looking for a new opportunity to lead our client's sales team.
We are looking for anAssistantFM, looking to step up or a more experienced candidate.
Our client, a rapidly growing facilities management company, is recruiting a Facilities Manager, for acreative and uniqueretaildestination in central Cardiff.
The location includes independentshops, bars, restaurants and other businesses - from bistros, wine bars and delis to fashion designers, hair stylists, and artists.
As the Sales Coordinator you will be the first point of contact for our customers and will be responsible for managing the order process from initial receipt to delivery.
Do you enjoy working in a fast-paced environment, coordinating tasks and making sure we deliver an exceptional service to our customers.
This is a fantastic role for someone who enjoys autonomy, thrives in a fast paced environment, and it's a stickler for detail and organisation.
I am looking for a talented and ambitious individual to take up an operations Manager position in a friendly and dedicated Domestic Adjusting team, based in the Cardiff/Bristol area.
Essential for this role is the experience of handling of property insurance claims
The Account Manager position is part of the UK market region, operating from home office, and is responsible for looking after existing and new customers in UK.
Our client operates within the Life Science sector and has a permanent vacancy for an Account Manager.
Responsibilities
To look after a large established customer base in your assigned area, and continually develop new.