We are looking for an IT Problem Manager to join our IT Service Operations Team in Leighton Buzzard.
Your focus is to develop a Problem Management Process that delivers a consistent, repeatable, and robust framework to respond to, assess and understand problems resulting from incidents, eliminating recurring incidents and minimising the impact of incidents that cannot be prevented.
You will develop, lead, champion and govern effective problem management resulting in the provision of stable and robust services to the business.
The role holder will take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams.
In most cases, the role holder will be the responsible point of contact for the customer, providing a clear channel of communication and preventing further dissatisfaction.
Other duties include: Negotiation with and influencing others/stakeholders in a way that achieves the best outcomes/decisions.
Please note this is 1 year Fix Term ContractThis position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences.
The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective.
We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.
Responsibilities will include managing the collection of outstanding debt, minimise outstanding debt, liaising with customers and resolving any issues that may hinder the timely debt collection process.
We are currently recruiting for experienced Credit Controller.
Duties will cover
To ensure debts are collected within correct timescales.
Want to join an established and forward-thinking food business
MorePeople are working with an established food business in Buckinghamshire that manufactures premium products for many of the retailers as well as other customers who is looking for a QA Manager to join their Technical team.
General
In this QA Manager position you will lead the QA team and be responsible for delivering high levels of GMP, food safety and integrity standards within the factory.