The Complaints Manager will be responsible for managing and resolving complaints from business customers.
We are looking for a dedicated and experienced Complaints Manager to join our clients team and ensure our customers concerns are addressed promptly and effectively.
This role requires a proactive and strategic approach to handling disputes, a keen eye for detail, and exceptional communication skills.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
Posted by Hyperion Partners Ltd • £45K/yr to £48K/yr
Hyperion Partners is delighted to be recruiting on behalf of a leading housing association for the role of Customer Resolutions Manager.
The successful candidate will play a key role in enhancing customer satisfaction and ensuring that residents receive the highest standard of care and support.
This is an exciting opportunity for an experienced professional to lead a team dedicated to delivering exceptional service and resolving customer issues efficiently.
Posted by Lloyd Recruitment Services Ltd • £27K/yr
Our client is looking for an experienced customer service individual, who has previous experience of handling and responding to escalated queries and complaints.
This role offers a basic salary of £27k plus an attractive benefits package, and remote working.
Please be advised this remote working includes two days a month in the office, so you must be able to travel to Epsom, Surrey and be within a realistic journey time.
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