We are currently working in partnership with a Housing Association based in East Lancashire, who are recruiting for a Complaints Manager on a temporary contract for four months.
The hourly rate of pay is negotiable and the role will 36.25 hours per week.
The position is due to start immediately, with the potential to go permanent.
My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
My client in Central London is looking to appoint a talented Housing Complaints Manager on a Contract basis.
The role will play a key role in reducing the current backlog of complaints for the local authority, whilst managing relevant KPI's, compliance and performance.
Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.