This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a full-time Complaints Handler.
Your new company
You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool.
JOB PURPOSE: To provide the public who contact Merseyside Police with a risk assessed and integrated contact and crime service in response to requests for assistance.To seek all opportunities to resolve victim / informant issues appropriately, ethically and professionally at or near as possible to the first point of contact or provide the informant with a clear understanding of how Merseyside Police intends to progress their issue(s).
We are currently recruiting for 999 Call Handlers for Merseyside Police and these roles will be based at Bootle at their hub.
These roles will be a permanent contract with Merseyside Police and will involve working a shift pattern.
Assist and direct the statutory powers of enforcement and planning control, including the investigating of complaints, the monitoring of development and liaison with other Regulatory bodies.
The investigation of complaints, the accurate recording of facts and the preparation of reports concerning alleged breaches of planning control received from councillors, council officers, interest groups and members of the public.
To assist the Planning Enforcement Manager in providing advice and guidance to Development Management as required.
Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches.
As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions.
Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams.
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.