Posted by Meraki Talent Limited • £25K/yr to £27K/yr
Meraki Talent are seeking an experienced Complaints Handler for a permanent opportunity within the heart of Glasgow.
Joining an established team, you will be instrumental in supporting customers through their complaint journey, ensuring a smooth and customer focused service.
Applicants must speak fluent Portuguese at a business level.
This role would suit someone who has experience in customer service from financial services, but they would also consider candidates from call centre or hospitality.
The role is working hybrid (2 days in the office), salary £26500k and the benefits are fantastic.
Pertemps are currently working for a global client based in Glasgow City Centre who have a new role for candidates who are fluent in Portuguese and English.
We are working with a company who are looking for a Case Manager (complaints) to join their team in Glasgow, on a salary of £29,000- £31,000.
This role is important in supporting service excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
This role is important in supporting the service Excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
Posted by CCA Recruitment Group • £23K/yr to £24K/yr
Key Responsibilities
Serve as the main contact for customers reporting fraudulent activity on their accounts.
General
We are hiring a Customer Dispute Advisor to join our clients dynamic team in Glasgow.
You'll be responsible for managing customer queries related to suspected fraud, ensuring each case is handled smoothly from initial report through to resolution.
Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience.
Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, are seeking Customer Support Executives to support the growth of their business.
As a Customer Operations Executive, you'll contribute to the support of a portfolio of B2B clients in the Energy and Water sectors.
Posted by Exchange Street Claims & Financial Services • £25K/yr
Our client is recruiting Trainee Household Claims Handlers to join their team, where you'll help guide customers through the claims process and ensure a smooth experience.
Do you have a background in customer service within the insurance industry and want to build a career in claims handling?
You'll be responsible for assessing and managing household claims, applying both empathy and attention to detail to ensure claims are handled efficiently and fairly.