We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints.
This position offers the opportunity to contribute to the continuous improvement of housing services by ensuring resident concerns are addressed effectively and professionally.
Hyperion Partners is recruiting on behalf of a respected housing association that is committed to providing high-quality services to its residents.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
Posted by Lloyd Recruitment Services Ltd • £25K/yr to £28K/yr
Our client is looking for an experienced customer service individual, who has previous experience of handling and responding to escalated queries and complaints.
This role offers a basic salary of £27k plus an attractive benefits package, and remote working.
Please be advised this remote working includes one day a month in the office, so you must be able to travel to Leatherhead, Surrey and be within a realistic journey time.
As a Complaints Advisor in the financial services industry, you will be responsible for managing and resolving customer complaints efficiently and effectively.
Your primary objective will be to ensure that all customer grievances are addressed promptly while adhering to regulatory requirements and company policies.
You will play a crucial role in maintaining customer satisfaction and upholding the reputation of the organization.
I am looking for a candidate with a strong background in customer service and complaints handling, along with excellent communication skills and a positive attitude.
This role is perfect for someone who thrives in a dynamic environment and is passionate about delivering top-notch customer service.
This role is based near to Shoeburyness, Essex and offering a selection of excellent benefits.
Posted by Anglian Home Improvements • £26K/yr to £28K/yr
The ideal candidate is an experienced financial services professional with strong complaint resolution skills, in-depth regulatory knowledge, and excellent communication abilities.
Are you passionate about delivering exceptional customer service and resolving complex issues?
If you have experience in the financial services sector and thrive in a fast-paced environment, this could be the perfect opportunity for you!
Posted by Howells Recruitment • £24K/yr to £25K/yr
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.